As a 100% doctor-owned, proudly South Australian practice, Jones Radiology is your imaging partner for Motor Vehicle Accident (MVA) claims and Return to Work (RTW) programs. We understand the importance of prompt, accurate diagnosis – and that patients want to return to work and life as soon as possible. Our dedicated team is here to make the radiology process as seamless and easy as possible for referrers, patients, and all parties involved in the claim process. Because when it comes to recovery, a clearer picture makes all the difference.

Jones Radiology offers a concierge service to guide referrers and patients through the entire radiology process – quickly booking high-quality scans and delivering clear, timely reports.

Our dedicated RTW team coordinates directly with patients, referrers, insurers, and employers, so that every step of the imaging process is managed efficiently and with care. Whether your patient is recovering from a Motor Vehicle Accident (MVA) or a workplace injury, our team supports the full imaging pathway for Compulsory Third Party (CTP) and ReturnToWorkSA claims right across South Australia. From the first X-ray, CT, MRI or ultrasound through to clear, claim-ready reporting, we keep referrers, patients, insurers and employers informed at every step.

Two simple pathways:

For referrers

Referring a patient for a workplace injury or a motor vehicle accident is straightforward. Send us the referral and our Return to Work team handles the booking, coordination and claim-ready reporting, liaising with insurers and employers so you can focus on care. We support imaging for ReturnToWork SA and WorkCover (workplace injuries) and CTP (motor vehicle accidents), as well as medico-legal imaging and Independent Medical Examination (IME) requests.

For patients

If you have been referred for imaging after a workplace injury or a motor vehicle accident, we make the process as simple as possible. Our Return to Work team guides you from booking through to results, and coordinates directly with your doctor, insurer and employer, whether your claim is through ReturnToWork SA, WorkCover or CTP. Bring your referral and your claim or insurer details to your appointment.

Get in touch with our RTW team RTW@jonesradiology.com.au

What we offer

  • Dedicated bookings service – to minimise delays and keep treatment plans on track.
  • High-quality diagnostic imaging – access to a full range of modalities including MRI, CT, X-Ray, Ultrasound, and more, performed to the highest clinical standards.
  • Sub-specialised reporting – expert, sub-specialised radiologists partner with referring doctors on patient results, ensuring treatment plans are effective and meet all Return-to-Work requirements.
  • Communication – we keep all parties informed, including doctors, insurers, and employers, with timely updates on the injured worker’s progress and outcomes.
  • 28 conveniently located clinics – with clinics across South Australia and Alice Springs, there is always a Jones Radiology location close to your patient, reducing travel times and improving access to care, closer to home.

Sub-specialised expertise you can rely on

Our radiologists bring sub-specialised expertise across musculoskeletal, neurological, cardiac, interventional and more. They work closely with referring doctors to provide clear, clinically relevant reports that support accurate diagnosis and effective treatment – ensuring all imaging meets the requirements of Return-to-Work SA and other relevant schemes.

Contact our Return-to-Work team

For bookings or any enquiries about our MVA and Return to Work imaging services, please contact our dedicated RTW team directly at RTW@jonesradiology.com.au

Frequently Asked Questions

Do you provide imaging for workplace injury (ReturnToWork SA or WorkCover) claims?

Yes. Our dedicated Return to Work team manages imaging for workplace injuries under ReturnToWork SA and WorkCover, liaising with your employer, insurer and treating practitioner to help keep your recovery and return to work on track.

Do you provide imaging for motor vehicle accident (CTP) claims in South Australia?

Yes. As a 100% doctor owned South Australian practice, we regularly support patients and referrers through the imaging needed for CTP claims after a motor vehicle accident, coordinating directly with insurers so the process stays simple.

What is the difference between ReturnToWorkSA, WorkCover and CTP for my imaging?

They are different claim schemes. ReturnToWork SA and WorkCover cover workplace injuries, while CTP covers injuries from a motor vehicle accident. The imaging is the same high standard either way, and our team manages the right process for your claim.

Do you support Independent Medical Examinations (IME)?

Yes. We can provide the imaging and reporting required to support an Independent Medical Examination (IME), prepared to the standard needed for claim assessment.

I have whiplash or a soft-tissue injury. What imaging might I need?

Whiplash and soft-tissue injuries, whether from a workplace incident or a motor vehicle accident, are commonly assessed with X-ray, Ultrasound, CT or MRI depending on your symptoms. Your referrer will recommend the right scan, and we will manage the booking and reporting as part of your claim.

How is imaging billed for a workplace injury or accident claim?

Billing for workplace injury and accident imaging is generally arranged directly through the relevant scheme or insurer (ReturnToWorkSA, WorkCover or CTP). Our team confirms the details with you before your appointment, so there are no surprises.

Do I need a referral?

Yes, imaging requires a referral from your GP, specialist or treating practitioner. If you are unsure, our team can help you and your referrer get everything in place.

How quickly will my scan and report be ready?

Our concierge service prioritises prompt booking and timely reporting, so patients, referrers and case managers are not left waiting.